EUAA Submission: COAG Consumer Participation in Revenue Determinations (Nov 2017)
Emily Wood | November 3, 2017
We are at a turning point in consumer participation in revenue determinations and associated regulatory processes. For many years consumer trust that the regulatory process will deliver balanced outcomes has been very low as has consumer trust that the energy industry has the customer as a central focus. We have noticed in recent times a willingness of some industry participants to move toward a more customer oriented focus…
Details in the attached document.